Privacy Policy – Geraldton Support
Effective Date: September 2025
Geraldton Support (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information in line with the Privacy Act 1988 (Cth) and
the Australian Privacy Principles (APPs).
1. Information We Collect
- Name, address, phone number, email address
- NDIS number (where provided for invoicing)
- Health and disability-related information relevant to the support we provide
- Payment details (if you pay us directly)
- Any information you provide via forms, emails, or conversations with us
2. How We Collect It
Directly from you, or from your NDIS plan manager/support coordinator (with consent).
3. Why We Collect It
To deliver support, communicate with you, process invoices, and improve our services.
4. Storage and Protection
We store information securely and take reasonable steps to protect it.
5. Sharing
We will not share your information without consent, unless required by law or NDIS compliance.
6. Your Rights
You may request access to or correction of your information by contacting us:
Email: chris@geraldtonsupport.com.au
Phone: 0403 560 696
Postal: PO Box 928, Geraldton WA 6531
7. Website & Cookies
We use standard cookies and Google Analytics via Site Kit to improve user experience. These do not personally identify you.
8. Complaints
If you believe we have breached your privacy, contact us or the OAIC (www.oaic.gov.au).